Privacy Policy

This Privacy Policy outlines how Flock Catering handles your personal information.

At Flock Catering, we prioritise your privacy. In line with the Australian Privacy Act 1988, we adhere to the Australian Privacy Principles (APPs). These guidelines govern how we collect, use, store, and disclose your personal information, as well as your right to access and correct it.

Collection of your personal information

To access certain features on our website or place an order, we may collect personal information such as your name, contact details, email address, billing details, and delivery information.

Sharing of your personal information

We may engage third-party service providers to assist with customer support, order processing, payment processing, website hosting, and delivery services. These companies have limited access to your personal information and are required to maintain strict confidentiality and data security.

Use of your personal information

We collect non-personal information about your website visit, such as your browser type, operating system, and pages viewed. This data helps us understand website traffic, improve our website performance, and enhance your user experience. We do not use this information to identify you personally.

We use your personal information to process orders, manage bookings, respond to enquiries, and provide customer support.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review it regularly. Your continued use of our website after changes are made constitutes acceptance of those changes.

Accessing Your Personal Information

You have the right to access the personal information we hold about you. To request access, please contact us. We may require proof of identity for security reasons. A reasonable fee may apply for processing access requests.

Contacting Us

We welcome your feedback on this Privacy Policy. If you have any questions or require further information, please contact us at hello@flockcatering.com.au.